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Chase Bank
- Finance
- Northampton, MA
About this business
Location details
1 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Cool bank with the old vault still there, also got great assistance from Garvin!
I have both business and personal checking accounts with Chase. I've found the online interface complicated and time consuming doing simple things, like trying to send a check to someone. The local branch staff is often clueless about how to solve problems and not helpful in figuring them out. The telephone support is among the worst, with long hold times and agents who don't seem very knowledgeable and then have to pass you along to another agent. I'm leaving Chase to go to a local bank today.
I have both business and personal checking accounts with Chase. I've found the online interface complicated and time consuming doing simple things, like trying to send a check to someone. The local branch staff is often clueless about how to solve problems and not helpful in figuring them out. The telephone support is among the worst, with long hold times and agents who don't seem very knowledgeable and then have to pass you along to another agent. I'm leaving Chase to go to a local bank today.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.7 star rating with 9 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 5:00 p.m.
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