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Chase Bank
- Finance
- Northampton, MA
About this business
Location details
1 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have both business and personal checking accounts with Chase. I've found the online interface complicated and time consuming doing simple things, like trying to send a check to someone. The local branch staff is often clueless about how to solve problems and not helpful in figuring them out. The telephone support is among the worst, with long hold times and agents who don't seem very knowledgeable and then have to pass you along to another agent. I'm leaving Chase to go to a local bank today.
I found the bank employees to be courteous and helpful. Thanks in particular to Garvin Cius, who went out of his way to get me the information I needed.
Called three times no answer
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.9 star rating with 7 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
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