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Chase Bank

4.0

About this business

Location details

1 King St, Northampton, MA, 01060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.012 reviews
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Bijaya Chhetri's profile image
Bijaya Chhetri 
a month ago
Joe T's profile image
Joe T 
a month ago

Aiyana and the assistants were very friendly. She helped me out with my account changes quickly and it was a great experience! 

Allie Batka's profile image
Allie Batka 
a month ago

Stephanie was very friendly, knowledgable, and helpful! Excellent service + the bank was very clean and nicely decorated! 

Pontus Palmén's profile image
Pontus Palmén 
4 months ago

Cool bank with the old vault still there, also got great assistance from Garvin! 

Zubi's profile image
Zubi 
11 months ago

I have both business and personal checking accounts with Chase. I've found the online interface complicated and time consuming doing simple things, like trying to send a check to someone. The local branch staff is often clueless about how to solve problems and not helpful in figuring them out. The telephone support is among the worst, with long hold times and agents who don't seem very knowledgeable and then have to pass you along to another agent. I'm leaving Chase to go to a local bank today. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 4 star rating with 12 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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