Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.1

About this business

Location details

9159 Chamberlayne Rd, Mechanicsville, VA, 23116, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.121 reviews
Select a rating
Wendy Fox's profile image
Wendy Fox 
3 weeks ago

"I want to share my honest experience with this branch in my community . I encountered ongoing communication challenges, including unreturned calls and emails from the lender I was working with. I even visited the branch in person and requested to speak with the branch manager, but I never received any follow‑up. This is the second time I’ve been disappointed at this location in my Community . I chose to drive to the Stafford branch, where the banker who originally helped me open my Chase account transferred to. I received e... read more

Marcus Williams's profile image
Marcus Williams 
a month ago

Excellent branch, great people. 

RJ Trinidad's profile image
RJ Trinidad 
6 months ago

🫃 amazing 

Jimmy Deras's profile image
Jimmy Deras 
7 months ago

First I want to say I have always had a great experience at bank, for personal and business accounts, but I would never visit this branch specifically again. Horrible customer service. I walk in at 4:10pm and they have 6 team members sitting on the couches. I need change for my new business and there is no effort to complete my order. They send me to the ATM, which doesn’t end up working and the person who I think was the manager was so rude. I visited 3 separate branches since then, and every single one helped me and gave m... read more

John White's profile image
John White 
7 months ago

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 21 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com