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Chase Bank

2.7

About this business

Location details

9159 Chamberlayne Rd, Mechanicsville, VA, 23116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.726 reviews
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M Young's profile image
M Young 
a week ago

If I could give this branch a 0 I would!! The associates are extremely rude. When my husband was refused service because his card was declined because he put in the wrong password. He tried to make another attempt and it said the machine has an Error. The teller at the window said if there machine declined it they couldn't help my husband. So he tried to use the machine again and it worked. He said see it worked. They didn't want to admit that there was a problem with that machine. They banned my husband from the mechanicsvi... read more

M Young's profile image
M Young 
2 weeks ago

If I could give this branch a 0 I would!! The associates are extremely rude. When my husband was refused service because his card was declined because he put in the wrong password. He tried to make another attempt and it said the machine has an Error. The teller at the window said if there machine declined it they couldn't help my husband. So he tried to use the machine again and it worked. He said see it worked. They didn't want to admit that there was a problem with that machine. They banned my husband from the mechanicsvi... read more

M Young's profile image
M Young 
4 weeks ago

If I could give this branch a 0 I would!! The associates are extremely rude. When my husband was refused service because his card was declined because he put in the wrong password. He tried to make another attempt and it said the machine has an Error. The teller at the window said if there machine declined it they couldn't help my husband. So he tried to use the machine again and it worked. He said see it worked. They didn't want to admit that there was a problem with that machine. They banned my husband from the mechanicsvi... read more

M Young's profile image
M Young 
a month ago

If I could give this branch a 0 I would!! The associates are extremely rude. When my husband was refused service because his card was declined because he put in the wrong password. He tried to make another attempt and it said the machine has an Error. The teller at the window said if there machine declined it they couldn't help my husband. So he tried to use the machine again and it worked. He said see it worked. They didn't want to admit that there was a problem with that machine. They banned my husband from the mechanicsvi... read more

Paula Cavens's profile image
Paula Cavens 
2 months ago

I had an awful experience with the Branch manager at this location. My sisters husband had just died. We came in to cash bonds and make deposits. As executor to his estate, I did the communicating. The Branch manager was vile. He would not speak with me though I had the official documents from will and probate court. Not only did he direct me to cashing the bonds on line myself, he was rude and insulting. Later that week, I received a phone call from a division in the bank for questioning about elderly fraud, that I was “tak... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 26 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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