Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.8

About this business

Location details

4610 Queens Blvd, Queens, NY, 11104, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.881 reviews
Select a rating
Diana Saal's profile image
Diana Saal 
6 days ago

The employees that are “ floating” , helping various customers at the same time, end up being very unhelpful. They disappear. Sometimes the say “ I will be back” and are gone for good. It is a very bad system 

Shaina Habenstrict's profile image
Shaina Habenstrict 
a month ago

Tyrell was very kind, friendly, and helpful. Great branch! 

Choe Yang's profile image
Choe Yang 
a month ago

⸻ I am extremely disappointed with my experience at this branch. I came in to open an account and was left waiting for over an hour with absolutely no guidance or assistance. No one acknowledged me, no one explained the delay, and there was no basic customer care. One staff member told me she would come back to help me, but she never returned. I felt completely ignored and disrespected. It was frustrating and honestly hurtful to be treated that way as a customer. Customer service should be about professionalism, communicatio... read more

Fiona's profile image
Fiona 
5 months ago

It is very slow bank. That’s not like in New York.if you in rush, try not to go there. 

Joe Grijalva's profile image
Joe Grijalva 
5 months ago

This is ridiculous slow, there is 4 window open, and I need to wait for 15 minutes. And I just made a payment for one account. I possibly be paying for three account and I’m making payment only for one is take 10 minutes. I know outside of weather is nice, but doesn’t mean you need to everybody ask me the same question I love the weather. The weather is so good. It is not good when you’re waiting for 30 minutes for no reason. I hope there is another chase bank around this area. I will never ever ever never never come to this... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 81 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com