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Chase Bank

2.7

About this business

Location details

4610 Queens Blvd, Queens, NY, 11104, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.784 reviews
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Dilenia Azcona's profile image
Dilenia Azcona 
3 weeks ago

Horrible branch! The branch managers/supervisors and representatives need to all get trained on how to do their jobs properly. I don’t know what is it that they don’t understand; they don’t read properly; they just don’t want to work but just stand around and talk amongst themselves. They don’t want to take responsibility on the fact that they messed up royally so they rather have an elderly person make unnecessary trips when they have the information they need BUT since they ALL messed up, they don’t want to be adults and o... read more

Edward Tan's profile image
Edward Tan 
3 weeks ago

I had a really disappointing experience at this branch in Sunnyside today. This is now the second branch experience that has left me frustrated, and at this point I don’t blame the individual employees as much as I blame the larger corporate structure behind them. The reality is that many of the frontline employees are trying their best, but they seem understaffed, unsupported, and spread too thin. Ironically, the most helpful interactions I’ve had have come from the lower-level staff — the people actually on the ground help... read more

Maureen Cunningham's profile image
Maureen Cunningham 
a month ago

Wonderfully efficient manager Yolanda walks the floor constantly greeting ppl with her smile and coordinates activities with her staff. She and her staff cannot do enough for you. Be kind-- this is a busy branch with large local population. Yolanda has her community always in mind. Not an easy job 

Diana Saal's profile image
Diana Saal 
a month ago

The employees that are “ floating” , helping various customers at the same time, end up being very unhelpful. They disappear. Sometimes the say “ I will be back” and are gone for good. It is a very bad system 

Shaina Habenstrict's profile image
Shaina Habenstrict 
2 months ago

Tyrell was very kind, friendly, and helpful. Great branch! 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 84 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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