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150 Granby St, Norfolk, VA, 23510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Had excellent customer service during a phone call with Steven
I called around to see which bank was able to squeeze me and luckily Kenyatti stayed there was a sooner appt available. So I rushed to downtown from Suffolk. Once there Kenyatti was super nice and his smile made it feel so welcoming. I met with Ms. Kendra Hayes and she was able to answer all my questions and concerns that I had. She was so patient and even followed up with me the following day! Recently had an issue and immediately I call Ms. Hayes. She is extremely knowledgeable, well spoken, and just beautifully courteous.... read more
There is a particular banker at this branch named Kenyatti who provides impeccable service each time I visit. He is knowledgeable of his products, patient in explaining and makes an effort to propose alternative solutions for your banking needs. He also recognises your urgency and expedites your process wherever possible instead of giving textbook replies about being sorry for keeping you waiting
To start i wanna say thank you to Matthew R he was absolutely amazing at helping me open my business account made it very simple and easy thank you again you now have a lifelong customer
Chase Bank has a 3.1 star rating with 32 reviews.
Chase Bank is closed now. It will open at 9:00 a.m.
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