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Chase Bank

3.4

About this business

Location details

4145 Franklin Rd, Murfreesboro, TN, 37128, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.415 reviews
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Mandy Thompson's profile image
Mandy Thompson 
3 months ago

After reading other reviews, Im glad Im not alone on them not answering the phones. It will ring and then say they’re busy with other costumers on the phone and to try calling again. Why even lie & put that if you actually don’t answer the phone? And why don’t you answer the phone? It’s actually really weird for a bank to not be available to its clients. Also, whenever you walk in for assistance everyone just looks at you like youre insane for going inside the bank. 

Lorene Durham's profile image
Lorene Durham 
3 months ago

The best customer service ever 

W S's profile image
W S 
5 months ago

Staff was not helpful said they had NO manager or other people there to answer my questions Horrible experience don't have people in lobby if no one knows how to answer questions all they do is repeat my question and have to go ask someone else for answers ridiculous Needs better staff and speedy service Also ATM in drive up window always out of cash or never works 

EA Vecc.'s profile image
EA Vecc. 
5 months ago

No one answer the phone. Been in three times to ask to open an account to no avail, turned away with hours still left before they close. Well, I will not be opening a new account and I will be switching my credit card with them as well to a competitor. I suppose they do not want customers at this business, others say the same. To note, I have also called the Chase banks within 20 miles and no one likes to answer the phone there either. Chase Bank— not everyone wants to use your online portal. You have customers in the real w... read more

Ehab Shaker's profile image
Ehab Shaker 
8 months ago

I went last week to make debit card for my son 2 times in one day they don’t have costumers and nobody want do any thing I’m stay more than 2 hours with nothing It’s very bad stuff 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 15 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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