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Chase Bank

3.5

About this business

Location details

4145 Franklin Rd, Murfreesboro, TN, 37128, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.519 reviews
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Clio Cereceda's profile image
Clio Cereceda 
a month ago

John Magers was wonderful to work with when opening my business account at Chase. He was professional, thorough, and took the time to answer all of my questions. He made the entire process feel easy and stress-free. I really appreciated his attention to detail and how genuinely helpful he was throughout the experience. I would highly recommend John to anyone looking for excellent customer service and support with their banking needs. 

Cindy Riggins's profile image
Cindy Riggins 
a month ago

Opened acct a year ago because Bank of America is closing so many branches. All positive experiences. Always greeted by someone at the door, with John M going above and beyond. Some have commented about phone or walk in issues. They are a small branch, so unless doing a transaction with a teller, it is best to set an appointment, which can be scheduled on their website. 

Samuel Perdomo's profile image
Samuel Perdomo 
3 months ago

We came to open an account on Saturday, was really quick, excellent attention and service. Ask for Paola 

Yasir Khowaja's profile image
Yasir Khowaja 
4 months ago

The staff don’t know how to handle customer, I never had a good experience 

Mandy Thompson's profile image
Mandy Thompson 
7 months ago

After reading other reviews, Im glad Im not alone on them not answering the phones. It will ring and then say they’re busy with other costumers on the phone and to try calling again. Why even lie & put that if you actually don’t answer the phone? And why don’t you answer the phone? It’s actually really weird for a bank to not be available to its clients. Also, whenever you walk in for assistance everyone just looks at you like youre insane for going inside the bank. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 19 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m. 

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