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Chase Bank

3.6

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

2401 Ralph Ave, Brooklyn, NY, 11234, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.651 reviews
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Cassandra Delly's profile image
Cassandra Delly 
on Google
a week ago

I opened an account back in 2020 at that location and couldn’t be happier with the service i got.I was very lucky to have met Eldar who help me with everything i needed.In addition,he goes above and beyond to help me with anything i need everytime i go to that branch.He always answers all my questions with great info & never rushes me.Plus, he usually finds a way to squeeze me into his very busy schedule.He’s truly the best and i could not ask for a better person to help me with what i need at this location like this guy.I h... read more

EcoQuality Info's profile image
EcoQuality Info 
on Google
3 weeks ago

Great place they help us out all the time! Thank you Jonathan you’re the best banker! 

Jacky Lin's profile image
Jacky Lin 
on Google
3 months ago

Extremely Disappointed with Service. This branch is completely disorganized and disrespectful of customers' time. I came in for a simple notary service that should have taken 5 minutes. Instead, I was strung along for over 3 hours, repeatedly told I was “next” and “just 5 more minutes.” The staff gave me conflicting information, kept mistaking my request for teller services, and failed to communicate clearly. They claimed the notary was also acting as a teller and handling phones in the back — a claim that felt more like an ... read more

Jacky Lin's profile image
Jacky Lin 
on Google
3 months ago

Extremely Frustrating and Unprofessional Experience I visited this branch for a quick notary service that should’ve taken no more than 5 minutes. Instead, I ended up wasting over 3 hours due to constant delays and misleading communication from the staff. Despite repeatedly assuring me I was “next” and it would “just be a few more minutes,” nothing happened. Staff kept asking if I needed a teller, even though I clearly stated multiple times that I only needed a notary. They also gave inconsistent explanations — claiming the n... read more

Jacky Lin's profile image
Jacky Lin 
on Google
3 months ago

This branch is riddled with liars and time wasters. I came by for a notary and the staff consistently lied and wasted my time telling me nonstop that I was up next and would only need to wait an additional 5 minutes. Everyone once in a while the staff would ask me if I needed a teller or whatever as if they seemed to have mistaken me in needing a teller or a notary. All I needed was a quick 5-minute signature. Every time I tried to leave they would tell me that it would only be an additional 5 to 10 minutes wasting over 3 ho... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.6 star rating with 51 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

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