Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.9

About this business

Location details

35 Storey Ave, Newburyport, MA, 01950, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.916 reviews
Select a rating
Aaron Tuxbury's profile image
Aaron Tuxbury 
4 months ago

I switched to this bank to take advantage of a promotional offer. Since I joined with this bank, they have allowed multiple fraudulent transactions to post against my account and refused to assist me in correcting them, including A. A $1700 charge to a company in Romania which I could demonstrate was not valid. B. 19 payments to a leasing company (Acima) that I have never heard of and do not do business with for a total value of around $2600. Do not do business with this bank, unless you want fraud posted against your accoun... read more

Azore Calz's profile image
Azore Calz 
7 months ago

I opened up a bank account for my son here with the help of JR Encarnacion and it was a great experience. He was very welcoming and helpful, not only making the account opening experience easy but also giving some great advice to both my son and I. Most of my experiences with bankers have been either stuffy or salesy and this was neither of them! 

Marc Laliberte's profile image
Marc Laliberte 
8 months ago

Excellent customer service from JR. He went above and beyond to help me deal with a fraud issue right before my wedding! I would give more stars if I could. 

Suzanne Sharkey's profile image
Suzanne Sharkey 
9 months ago

JR Encarnacion is stellar I opened an account here after separating with my business partner. I was sad and unsure about a lot of things. JR was the one to walk me through all my options and patiently explain everything. We talked about life, what I was hoping to do, etc. One thing I really love about him: JR has always encouraged me. He calls me a go getter and has always told me he's ready to support me with my banking needs. When I run into weird pickles and cannot make it into that specific branch, I can still get done ... read more

Kelsey Rice's profile image
Kelsey Rice 
10 months ago

If I could give negative stats I would. Extremely corrupt management. Documents to prove it. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.9 star rating with 16 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com