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35 Storey Ave, Newburyport, MA, 01950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I switched to this bank to take advantage of a promotional offer. Since I joined with this bank, they have allowed multiple fraudulent transactions to post against my account and refused to assist me in correcting them, including A. A $1700 charge to a company in Romania which I could demonstrate was not valid. B. 19 payments to a leasing company (Acima) that I have never heard of and do not do business with for a total value of around $2600. Do not do business with this bank, unless you want fraud posted against your accoun... read more
I opened up a bank account for my son here with the help of JR Encarnacion and it was a great experience. He was very welcoming and helpful, not only making the account opening experience easy but also giving some great advice to both my son and I. Most of my experiences with bankers have been either stuffy or salesy and this was neither of them!
Excellent customer service from JR. He went above and beyond to help me deal with a fraud issue right before my wedding! I would give more stars if I could.
JR Encarnacion is stellar I opened an account here after separating with my business partner. I was sad and unsure about a lot of things. JR was the one to walk me through all my options and patiently explain everything. We talked about life, what I was hoping to do, etc. One thing I really love about him: JR has always encouraged me. He calls me a go getter and has always told me he's ready to support me with my banking needs. When I run into weird pickles and cannot make it into that specific branch, I can still get done ... read more
If I could give negative stats I would. Extremely corrupt management. Documents to prove it.
Chase Bank has a 3.9 star rating with 16 reviews.
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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