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Chase Bank

3.1

About this business

Location details

1338 Freedom Rd, Cranberry Twp, PA, 16066, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.115 reviews
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Fared Islam's profile image
Fared Islam 
a week ago

I visited the Chase branch in Cranberry Township, PA, twice to open a bank account, and both times, they turned me away for not having an appointment—even during slow hours. I noticed available staff who could have helped, but their rigid policies or attitude prevented them from assisting me. It was a frustrating experience and a poor display of customer service. In contrast, I walked into the PNC branch right across the street, and they were eager to help me open an account without any hassle. The difference in service was ... read more

Marilyn Farinelli's profile image
Marilyn Farinelli 
2 months ago

I had an appointment in Cranberry because my computer was compromised and my accounts were restricted. Ryan was not knowledgeable and was rather unfriendly about helping me retrieve my money & said he could not close the account & give me a check even though Chase has a freeze on the account and knew the money was there. I drove an hour and was told I will need to come back tomorrow if I want to get my money. I have been with Chase for many years. I am not going to be much longer! There phone customer service was adequate bu... read more

Patrick Fallen's profile image
Patrick Fallen 
3 months ago

Had to stop in to cash a payroll check since Walmarts system was down. Chris was extremely helpful and very kind. Keep up the fantastic work. 

Fared Islam's profile image
Fared Islam 
6 months ago

I visited the Chase branch in Cranberry Township, PA, twice to open a bank account, and both times, they turned me away for not having an appointment—even during slow hours. I noticed available staff who could have helped, but their rigid policies or attitude prevented them from assisting me. It was a frustrating experience and a poor display of customer service. In contrast, I walked into the PNC branch right across the street, and they were eager to help me open an account without any hassle. The difference in service was ... read more

Thomas Wright's profile image
Thomas Wright 
9 months ago

As of 12/31/24, their drive-up ATM doesn't accept CASH deposits or withdrawals. You know, the primary functions of ATMs. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 15 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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