Chase Bank

Marilyn Farinelli 

on Google

2 weeks ago

I had an appointment in Cranberry because my computer was compromised and my accounts were restricted. Ryan was not knowledgeable and was rather unfriendly about helping me retrieve my money & said he could not close the account & give me a check even though Chase has a freeze on the account and knew the money was there. I drove an hour and was told I will need to come back tomorrow if I want to get my money. I have been with Chase for many years. I am not going to be much longer! There phone customer service was adequate bu... read more

Patrick Fallen 

on Google

a month ago

Had to stop in to cash a payroll check since Walmarts system was down. Chris was extremely helpful and very kind. Keep up the fantastic work. 

Fared Islam 

on Google

4 months ago

I visited the Chase branch in Cranberry Township, PA, twice to open a bank account, and both times, they turned me away for not having an appointment—even during slow hours. I noticed available staff who could have helped, but their rigid policies or attitude prevented them from assisting me. It was a frustrating experience and a poor display of customer service. In contrast, I walked into the PNC branch right across the street, and they were eager to help me open an account without any hassle. The difference in service was ... read more

Thomas Wright 

on Google

7 months ago

As of 12/31/24, their drive-up ATM doesn't accept CASH deposits or withdrawals. You know, the primary functions of ATMs. 

Amit Gupta 

on Google

7 months ago

Been a chase customer for 15 years. Always a decent experience at Texas branches. Here at Cranberry, PA branch the guard/usher had no clue what was going on. 4 customers were waiting/sitting. We’re told to just wait. Teller was doing her thing. After 15-20 min we left and went to PNC 😂