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Chase Bank

2.9

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

7000 N Durango Dr, Las Vegas, NV, 89149, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.961 reviews
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S Chen's profile image
S Chen 
on Google
2 months ago

I just have to post a comment Ms. Latasha was Very Professional, Courteous and Personable, Ms. Latasha helped me Three (3) Transactions in a row, It is Very Nice to See a Teller that is Knowledgeable and Will to Explain the Transactions to me with Indepth Knowledge! Please Keep Up the Awesome Attitude and Always with a Great Big SMILE Thank You Again!!! 

Curt Taylor's profile image
Curt Taylor 
on Google
4 months ago

Absolutely useless phone system. I am 99% sure I have at least $240 worth of fraudulent activity on my account and cannot get through to anyone to address the issue. I have even tried the “open a new account” selection and Chase apparently isn’t interested enough to answer a call from a potential new client. Can’t do everything with IT, someone may actually need to provide a bit of old style Customer Service once in awhile. 

Vahagn Poghosyan's profile image
Vahagn Poghosyan 
on Google
4 months ago

Terribly slow staff, unbelievable!!! They were moving in slow motion. Customer was coughing for 10 minutes non stop at the window and teller did not wipe window. Even after being ask to do so by customers. 

Desiree Kamihara's profile image
Desiree Kamihara 
on Google
5 months ago

Very rude customer service. I don’t recommend this branch. 

Bryant Dietz's profile image
Bryant Dietz 
on Google
8 months ago

Used ATM to make cash deposit and ATM froze. Went inside to let them know and they said to make a claim. Filed a claim and now it got denied. After I was told it was going to be ok. Update: They flat out denied my claim saying I never deposited the funds. Chase flat out stole nearly a thousand dollars and they want me to be ok with it. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.9 star rating with 61 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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