Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.8

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

13955 State Rd, North Royalton, OH, 44133, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.811 reviews
Select a rating
Надія Красовська's profile image
Надія Красовська 
on Google
a month ago

incompetent employees 

Michael Filippelli's profile image
Michael Filippelli 
on Google
2 months ago

GOAT bank 

Nina Pyshniak's profile image
Nina Pyshniak 
on Google
6 months ago

I want to express my appreciation for Frank Hilfer, a personal banker at the Chase Bank North Royalton location. Despite having a credit score over 800, I had been previously refused an account at other Chase branches. However, a couple of months ago, I visited this branch, and both Frank and Joe were incredibly professional and helpful. Thanks to their dedication, I was able to open a debit, credit, and savings account. I highly recommend these professionals and this location. Thank you!! 

Lisa Alsarray's profile image
Lisa Alsarray 
on Google
9 months ago

Worst branch ever especially the branch manager Joel. They say they want to help you with your accounts but instead find your account go into negative and fees attached to your account. I was with Chase for over 16 years and never was treated as bad as this branch has done to me. So I have to close out my accounts after all these years because of customer service. I would never suggest anyone to go there or bank with Chase. 

Megan Armstrong's profile image
Megan Armstrong 
on Google
10 months ago

Every time I deposit money at this ATM (less than 20 bills) it gets jammed and my money never deposits. Gives you a number to call customer service and you have to wait an hour to talk to a rep about filing a claim that shouldn’t be happening in the first place. It’s only with this drive up ATM on 2 occasions now in less than 30 days apart. Makes me reconsider who I want to bank with if I’m being honest since there isn’t another location even close by to use as an alternative. 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.8 star rating with 11 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com