Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.5

About this business

Location details

2140 Fashion Center Blvd, Newark, DE, 19702, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.544 reviews
Select a rating
Sierra Kuske's profile image
Sierra Kuske 
a week ago

Khiana has always made my experience stellar coming here. She must have seen me looking confused and lost when i first came to this bank. She introduced herself and offered any help i may need without making me uncomfortable. I have been here numerous times and she is always there to offer a helping hand. I will be back! 

Mari Host's profile image
Mari Host 
2 months ago

Went in today to do a wire transfer. The banker, while nice, wasn't very comfortable with the process. I spent quite a while there only to get home an hour later and get an email from Chase saying the wire was cancelled due to a processing issue. If you need help with something like a wire transfer, go somewhere else. 

Natalie Clees's profile image
Natalie Clees 
3 months ago

Needed to open a joint account with my husband and arrived at 4:25PM. We managed to get off work early, and pick our son up from daycare to get to the bank and were turned away. They wanted us to schedule opening an account. He told us it takes 45 minutes to open a joint account and that they close at 5 so they couldn’t do it. Also gave us a weird explanation about talking with the bankers about someone needing to be available for phone calls. Overall wont be coming back and will be finding a bank elsewhere. Big waste of tim... read more

J's profile image
J 
3 months ago

Even though I'm not a member, I have been able to exchange cash for coins as chase bank allows me to up to $100 with some difficulties on who is assisting me. I guess I unable to now without an account 

Misty Lidke's profile image
Misty Lidke 
4 months ago

teller in the phone ignoring customers. My boyfriend tried to cash a check issued by this bank and the teller told him she could but she wasn't going to. so, a check issued through your bank won't cash the check? it felt like the teller was inconvenienced by doing her job. Absolutely not the first encounter with a chase bank. I don't recommend on any level. I really want to say more on this review but I'll keep it clean. I wish I could give negative stars. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.5 star rating with 44 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com