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Chase Bank

3.4

About this business

Location details

46910 Community Plaza, Sterling, VA, 20164, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.454 reviews
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pouyan parvaresh's profile image
pouyan parvaresh 
2 months ago

I recently had an outstanding experience opening a new account at Chase Bank. From the moment I arrived, the staff was welcoming and professional. The representative who assisted me with the account creation was incredibly thorough, taking the time to explain everything clearly. I felt very well-informed about the planning and my financial options. It was a genuinely positive and reassuring start to my banking relationship with them. 

Nilton Oliva's profile image
Nilton Oliva 
3 months ago

Walked in to make a payment. Walked and told the teller I was paying my cc . She said ok no problem and then said we are closed . 2 minute transaction! ! I will be telling everyone I know of the poor customer service and will cancel all my accounts immediately! 

Bananas's profile image
Bananas 
3 months ago

Christopher and Kris were both great. I have done similar transactions at my credit union, but they completed in 10 minutes, what took me 3 weeks at my credit union. I couldn't believe it. It was my first branch visit, and I made sure to bring plenty of ID, but I still can't believe how well it went. They were perfectly professional while still being very friendly. Makes me wonder why I went to the credit union all of these years. 

Isabella Benavente's profile image
Isabella Benavente 
6 months ago

Don't bother coming to the outside atm to deposit money, it'll just give it right back. 

Jonathan Willy's profile image
Jonathan Willy 
a year ago

Best experience ever ernesto needs a big promotion very helpful very honest. The best banker ever 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 54 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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