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Chase Bank
- Finance
- Brecksville, OH
About this business
Location details
8889 Brecksville Rd, Brecksville, OH, 44141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Had a joint checking account with my mom before she passed away. There are no paper statements and they were charging me $25 a month (over $125 before it was discovered) when the account went below $25k. I went in to discuss and all the teller could do was refund 1 month of the fees. He moved the cash into a savings account. The balance dipped below $15k down to $13.1k. They started charging me $25 a month again! And without paper statements, I did not know. The teller (same one that moved the cash into this account) would o... read more
Great branch, great people. The one stars here are outrageous and without a doubt in my mind, false or misleading.
This Chase Bank is centrally and conveniently located on Brecksville Road near popular shopping plazas. The bank has sufficient parking. The bank looks newly renovated, modern, and very clean. It is visually pleasing. Customer experience is poor at this branch. Teller line had three people with various unusual issues. Only one teller was serving the line. The wait was very long. The teller frequently had to engage the General Manager and leave her counter while leaving the line behind. The General Manager did not engage with... read more
Unsure about online calling but in person has never been an issue here. Courteous tellers and advisors. Recommended
It is true that you still cannot contact a branch representative by calling this bank location. It has a loop that does not get answered, does not give you option for leaving your number for call back, and forces you to make contact only thru online banking. What if you don't go online? Some people still don't especially the elderly. My friend who has a chase account oes not have internet access. Also, i have a bank account at a different bank in Brecksville $ and they do answer their phones without any hassle. Chase Bank is... read more
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.7 star rating with 24 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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