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Chase Bank

2.8

About this business

Location details

8889 Brecksville Rd, Brecksville, OH, 44141, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.825 reviews
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clay smith's profile image
clay smith 
a month ago

Ryan was very nice and helpful! 

Dan Ramer's profile image
Dan Ramer 
2 months ago

Had a joint checking account with my mom before she passed away. There are no paper statements and they were charging me $25 a month (over $125 before it was discovered) when the account went below $25k. I went in to discuss and all the teller could do was refund 1 month of the fees. He moved the cash into a savings account. The balance dipped below $15k down to $13.1k. They started charging me $25 a month again! And without paper statements, I did not know. The teller (same one that moved the cash into this account) would o... read more

Nooo Tea's profile image
Nooo Tea 
3 months ago

Great branch, great people. The one stars here are outrageous and without a doubt in my mind, false or misleading. 

Olga N's profile image
Olga N 
5 months ago

This Chase Bank is centrally and conveniently located on Brecksville Road near popular shopping plazas. The bank has sufficient parking. The bank looks newly renovated, modern, and very clean. It is visually pleasing. Customer experience is poor at this branch. Teller line had three people with various unusual issues. Only one teller was serving the line. The wait was very long. The teller frequently had to engage the General Manager and leave her counter while leaving the line behind. The General Manager did not engage with... read more

Kyle Ryan's profile image
Kyle Ryan 
10 months ago

Unsure about online calling but in person has never been an issue here. Courteous tellers and advisors. Recommended 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 25 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

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