Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.7

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

8889 Brecksville Rd, Brecksville, OH, 44141, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.722 reviews
Select a rating
Olga N's profile image
Olga N 
on Google
a month ago

This Chase Bank is centrally and conveniently located on Brecksville Road near popular shopping plazas. The bank has sufficient parking. The bank looks newly renovated, modern, and very clean. It is visually pleasing. Customer experience is poor at this branch. Teller line had three people with various unusual issues. Only one teller was serving the line. The wait was very long. The teller frequently had to engage the General Manager and leave her counter while leaving the line behind. The General Manager did not engage with... read more

Kyle Ryan's profile image
Kyle Ryan 
on Google
6 months ago

Unsure about online calling but in person has never been an issue here. Courteous tellers and advisors. Recommended 

Kathy & Tim Bohatka's profile image
Kathy & Tim Bohatka 
on Google
6 months ago

It is true that you still cannot contact a branch representative by calling this bank location. It has a loop that does not get answered, does not give you option for leaving your number for call back, and forces you to make contact only thru online banking. What if you don't go online? Some people still don't especially the elderly. My friend who has a chase account oes not have internet access. Also, i have a bank account at a different bank in Brecksville $ and they do answer their phones without any hassle. Chase Bank is... read more

Macay Hunter's profile image
Macay Hunter 
on Google
a year ago

I thoroughly enjoyed working with the people here; however, when it counted, Chase closed an account without any notice & left my business out to dry. I have since closed all accounts. 

Zhao L's profile image
Zhao L 
on Google
a year ago

The 1 star reviews are unfair and old, I had nothing but great experience as soon as we entered. Clerks were very attentive and notified each other about a customer walking in. Very quick and efficient service. Definitely one of the better chase branches I’ve visited. 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 22 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com