Chase Bank

Stingray Steve 

on Google

a month ago

A simple task of renewing my CD to the higher interest time period could not be done by the tellers instead I was told to wait a half hour so I came back 45 minutes later and then was told she will be going to lunch and can't see you till this afternoon, despite the fact she was still there. I called up customer service and the guy did it in less then a minute. I renewed my CD at sun coast and added funds and the teller did it instantly. I can imagine if I added funds what a hassle that would have been. 

Julie Richardson 

on Google

2 months ago

Just a walk in to open a new checking account. They just opened 9am. Two gentlemen talking in an office one blonde lady popped her head in to ask them a question then she went to the front cashier area. One of the gentlemen there started to leave and I literally had to stop him so he would acknowledge me then said no one was available to help me come back later. But he nor the other guy was doing nothing. Sad place guess they don't want my money I have a lot of it. Big mistake! 

VNET 

on Google

4 months ago

They use customers funds for profit before checks are presented. When a customer directs Chase to pay a bill through their bill pay service and they mail a check or electronically transfer funds, Chase debits money from customers accounts immediately and not when the check is presented for payment. During this period of several days to several weeks Chase bank is using that money for profit. Meanwhile, if a customer deposits a check in their account the funds are not immediately available. 

Kathlene Avila 

on Google

5 months ago

Would be lovely is they ever picked up the phone. 

Evan Johnson 

on Google

7 months ago

Drive-up ATM almost NEVER works. Lobby ATM rarely works. Thankfully they have tellers available, who are nice and competent, but the ATMs at this branch are some sort of practical joke.