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Chase Bank
- Finance
- Cottonwood, AZ
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
1540 AZ-89A, Cottonwood, AZ, 86326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
After some problems signing on, found out problem was my Samsung phone, which was reloaded after a virus. My caregiver help me along since I am 89, and agent on phone was helpful and understanding.
Poor communication, no email, no actual person on phone, unable to convey that should follow ADA rules since I have a hearing handicapped. I will report it. Also , trying to sign on, they make it impossible,sending codes to my phone which I just started to use. Could not find code on phone. One solution, get another credit card from another bank.
When a loved one passes away and they have accounts with this location do whatever you can and DO NOT speak to these people. They will accuse you of exploiting your loved ones even though you have a Power of Attorney, a Will listing as the Executor, and proof of relationship. I had better luck getting in touch with my local Chase bank in a different state and was able to close my loved ones accounts and be treated with empathy and respect. Do the drive else where to a different Chase location or use Foothill's bank.
Rude and unprofessional. Hopeful my next experience is better.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.8 star rating with 65 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 5:00 p.m.
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