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Chase Bank

2.5

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

151 Trumbull St, Hartford, CT, 06103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.554 reviews
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Taylor Smith's profile image
Taylor Smith 
on Google
3 weeks ago

I visited this branch about a week ago and was greeted by a young, tall, skinny, Spanish speaking woman, When I asked a question about my online banking, she said she couldn’t help me and that’s someone else would need to assist me. However her attitude was disappointing she seemed impatient, walked off, and made a comment saying, people are dumb, it felt unprofessional and rude. I believe customer service should be patient and helpful, especially when customers come with questions l. I hope the branch can improve this areas... read more

Mark Sedita's profile image
Mark Sedita 
on Google
3 months ago

Was in Hartford today (Saturday) for lunch. I needed to hit an ATM. This branch was right down the street from the restaurant. I go to use the ATM and it is closed. Apparently, this branch shuts its ATM down on Saturday and Sunday. Do they not understand the whole purpose of an ATM to be open and available as an alternative to the branch being open? I am not part of their ATM network so they could have made money off my ATM fee/charge. That's called lost revenue...whoever made the decision to close their ATM's on the weekend... read more

Grace's profile image
Grace 
on Google
3 months ago

ATM doesn’t let you in last business hours even though it should. Card reader doesn’t read the cards properly 

Kate Berger's profile image
Kate Berger 
on Google
3 months ago

Don't open an account at this bank — the app is primitive and doesn't work, the branches are always closed, and you can't find an ATM to withdraw money. They absurdly set limits for payments through Zelle. In short, this bank is a disaster a disgraceful. 

Tin Tin Cho's profile image
Tin Tin Cho 
on Google
5 months ago
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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 54 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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