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Chase Bank

2.6

About this business

Location details

151 Trumbull St, Hartford, CT, 06103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.656 reviews
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Jeremy's profile image
Jeremy 
2 weeks ago

You’re assed out if the bank is closed. Card reader never works. I told them about it months ago. 

Frank Marroquin's profile image
Frank Marroquin 
3 weeks ago
Taylor Smith's profile image
Taylor Smith 
3 months ago

I visited this branch about a week ago and was greeted by a young, tall, skinny, Spanish speaking woman, When I asked a question about my online banking, she said she couldn’t help me and that’s someone else would need to assist me. However her attitude was disappointing she seemed impatient, walked off, and made a comment saying, people are dumb, it felt unprofessional and rude. I believe customer service should be patient and helpful, especially when customers come with questions l. I hope the branch can improve this areas... read more

Mark Sedita's profile image
Mark Sedita 
5 months ago

Was in Hartford today (Saturday) for lunch. I needed to hit an ATM. This branch was right down the street from the restaurant. I go to use the ATM and it is closed. Apparently, this branch shuts its ATM down on Saturday and Sunday. Do they not understand the whole purpose of an ATM to be open and available as an alternative to the branch being open? I am not part of their ATM network so they could have made money off my ATM fee/charge. That's called lost revenue...whoever made the decision to close their ATM's on the weekend... read more

Grace's profile image
Grace 
6 months ago

ATM doesn’t let you in last business hours even though it should. Card reader doesn’t read the cards properly 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.6 star rating with 56 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

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