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Chase Bank

2.7

About this business

Location details

401 Jacaranda Blvd, Venice, FL, 34292, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.718 reviews
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Fabio Leandro's profile image
Fabio Leandro 
3 months ago

⭐☆☆☆☆ Terrible customer service at Chase Bank – Jacaranda branch. Every time you go there, you end up waiting endlessly, and no one seems to care. There’s no sense of urgency, no greeting, not even a smile. It feels like they’re doing you a favor just by acknowledging you. Absolutely disappointing experience, especially from a bank like Chase. 

Bonita Schneider's profile image
Bonita Schneider 
8 months ago

We like our new bank in Florida. Everyone is professional and easy to talk to. 

Annie Keung's profile image
Annie Keung 
10 months ago

When banks are trying hard to attract customers nowadays, I am puzzled at the poor customer service at this place. We had a bad experience with a young lady at the counter, who called herself a lead hand or lead associate? I think her name started with the letter J She was rude, arrogant, and disrespectful. When we took the time to write to the branch manager about their poor customer service, we were completely ignored. My husband is a private client. We now avoid this branch. How can a business be run in this way? I wonder... read more

Joan stoltenborg's profile image
Joan stoltenborg 
a year ago

My husband and I love this bank.Tellers are extremely friendly and very knowledgeable. They always there to help u whether ar window or inside the bank. They also very professional. When I walk thru the chase's doors, I know Now I in good hands. We relocated from Babylon,NY 10years ago.and never even considered another bank. 

Annie Keung's profile image
Annie Keung 
a year ago

When banks are trying hard to attract customers nowadays, I am puzzled at the poor customer service at this place. We had a bad experience with a young lady at the counter, who called herself a lead hand or lead associate? I think her name started with the letter J She was rude, arrogant, and disrespectful. When we took the time to write to the branch manager about their poor customer service, we were completely ignored. My husband is a premier client. We now avoid this branch. How can a business be run in this way? I wonder... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.7 star rating with 18 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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