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Chase Bank
- Finance
- Rockville, MD
About this business
Location details
12097 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I was assisted by Fathima, and she provided outstanding customer service. She was informative, encouraging, and took the time to walk me through the various services and financial options available through Chase. She went above and beyond in educating me to engage in financial planning services. I really appreciated how she encouraged me to explore additional benefits and made sure I felt confident using the services. Overall, an excellent experience.
I’m a high school student who is researching this company. This location was very helpful, they answered my questions, allowed me to take a picture, and gave me a calendar. Fatima Bermudez was very helpful!
Im a highschool student doing research for a project and the staff were very friendly and answered all our questions. Fatima Bermudez was very helpful and friendly.
I had the pleasure of working with Eric Johnson at my local Chase Bank regarding some personal banking matters. He was extremely helpful, professional, and efficient. What stood out the most was that Eric took extra time to make sure I fully understood the terms and details, even though he didn’t have to. His dedication made the experience smooth and stress-free. I highly recommend reaching out to Eric if you need assistance when visiting the branch.
Terrible service at this Chase branch. Both the teller were rude, dismissive, and unprofessional. Customer care seems to be non existent here. Definitely the worst Chase experience I’ve had so far.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.3 star rating with 38 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
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