Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.1

About this business

Location details

12097 Rockville Pike, Rockville, MD, 20852, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.135 reviews
Select a rating
Alex Miao's profile image
Alex Miao 
2 weeks ago

I had the pleasure of working with Eric Johnson at my local Chase Bank regarding some personal banking matters. He was extremely helpful, professional, and efficient. What stood out the most was that Eric took extra time to make sure I fully understood the terms and details, even though he didn’t have to. His dedication made the experience smooth and stress-free. I highly recommend reaching out to Eric if you need assistance when visiting the branch. 

Yestee K P's profile image
Yestee K P 
4 weeks ago

Terrible service at this Chase branch. Both the teller were rude, dismissive, and unprofessional. Customer care seems to be non existent here. Definitely the worst Chase experience I’ve had so far. 

Emily Zomoroudi's profile image
Emily Zomoroudi 
2 months ago

made an appointment with yaa serwaa edusei and they were amazing in helping me sort out my chase application and helping me get approved. they went above and beyond and are truly great 

Izumi Horikawa's profile image
Izumi Horikawa 
4 months ago

Kind and professional. Thanks Andrea. 

R. Estrada's profile image
R. Estrada 
4 months ago

They are always helpful and knowledgable of banking procedures. I never have to stand in line or wait for assistance. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 35 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com