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Chase Bank
- Finance
- Gainesville, FL
About this business
Location details
2916 SW 35th Dr, Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Don't bother coming here if you need the ATM. The one outside seems to be out of order every time I come, and they don't have an after hours one inside the lobby. They aren't very good with customer service either. They saw me walking up to the door, realized it was closing time and SPRINTED to the door to lock it, while pointing to the "hours of operation" sticker on the door from the inside. I said I just needed the ATM in the vestibule, and she said no. I do understand that businesses have to close at a certain time, but ... read more
Bank was opened until 2pm on a Saturday. I was greeted by a really nice, helpful young lady who took me to her desk right away. I can’t remember her name but she was definitely a pro and quickly got me what I needed . She even showed me some things on my app that I didn’t realize I could do. Terrific experience,
The worst and most unprofessional customer service I have ever experienced. After I entered the building, I was ignored for ten minutes before someone finally approached me to ask for my ID and place me in a mysterious “queue.” I then waited another 15 minutes before anyone asked what service I needed. After another 25 minutes, I was told that a banker would be ready to assist me soon. Meanwhile, all the so-called bankers were sitting in their offices talking to no one. After being ignored for another 10 minutes, I left. I w... read more
Jeronimo was very kind and helpful.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.7 star rating with 76 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
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