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2916 SW 35th Dr, Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I came to the bank today for notary service, and unfortunately, one of the customer service representatives was very rude and unprofessional. This was disappointing because I have visited before for the same service and received polite and professional help. Because my past experiences with other staff members were good, I am giving 3 stars overall. However, I hope management addresses this issue to ensure all customers receive respectful service.
I would like to express my sincere appreciation for the outstanding service provided by the banking team at Chase Bank, Gainesville FL. Mr. Robert Ruiz Colon and Mr. Cameron Curtis, both bankers I worked with demonstrated exceptional professionalism, kindness, and expertise. They took the time to understand my needs, answer all my questions, and provide guidance with patience and genuine care. Most importantly, they use their professionalism to retain a former customer. Their attention to detail and willingness to go above a... read more
Horrible customer service
Chase Bank has a 2.5 star rating with 63 reviews.
Chase Bank is closed now. It will open tomorrow at 9:00 a.m.
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