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Chase Bank
- Finance
- Auburn, AL
About this business
Location details
185 N College St, Auburn, AL, 36830, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The young lady that helped me setup a new account was wonderful. We just walked in but they prefer you make an appointment for new scvounts
I had the most wonderful costimer service ever the lady at the teller desk on 8/22/2025. I lost her card with her name but she was amazing she went above and beyond to help me get my account correct and got me my money back with what she knew. I have never had customer service like I did that day she was so calming with me because I was so stressed out. She listened to my issue and my other issues…she is so wonderful and delight to have help me.
Nice staff, but horrible, dysfunctional, incompetent, nefarious corporation (that’s going bankrupt)
This feedback is meant to address compliments to Shasta, the Auburn Branch teller who went above and beyond in understanding our needs during our visit on May 23, 2025. I praise her customer service skills, and knowledge of her duties. Our expectations were far exceeded by Shasta's actions. I urge the branch manager to include this feedback with compliments to her employee folder for recognition and more.
We can't reach the ATMs unless it's business hours. What kind of service is this? If they had ATMs outside, they could cut off access to get inside, but I'm a customer of this bank and I can't do any transactions on the weekends or outside of business hours. I'll close my accounts as soon as possible and work with another bank!
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.8 star rating with 81 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
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