Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.8

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

1415 University Ave, Charlottesville, VA, 22903, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.833 reviews
Select a rating
Ray Tinsley's profile image
Ray Tinsley 
3 months ago

I have used this branch several times for regular transactions. Today I needed to exchange some currency leftover from a recent trip to Europe. Tim was able to help me get out together with the proper currency and did it all with a smile. Awesome team here and happy to have them in Charlottesville. Update 9/2024 Arrived from 40 minutes away to find they are closed “for an emergency” when their hours show them opened. As the only Chase in the immediate area this is very poor. 

Kim Campbell's profile image
Kim Campbell 
11 months ago

Hard to get to unless you're already on the corner for something else. They have opened another branch in Pantops which I wanted to go to first anyway but was already at UVA for work. The staff wasn't helpful at all and I wasn't able to complete the extremely simple task I went in for. Thankfully I called the main Chase number and was able to get the help I needed. Don't waste your time. 

Q Bello's profile image
Q Bello 
a year ago

Long story short, I’ve been a customer with chase for over a decade. First checking account for college and savings. The company has gone downhill the past 5 years. Random fees, charging for pausing a check fee, crazy over draft fees, withholding part of your deposited check for no reason and if you have a problem with a merchant the claims department will take your money with zero regard to you the customer. Don’t bank with this institution, it’s not worth the headache. I have lost more money banking with them than I’ve ret... read more

Iván Castelló Serrano's profile image
Iván Castelló Serrano 
a year ago

Very nice and fast service when I deposited money to my account at the desk 

Terri Whiddon's profile image
Terri Whiddon 
a year ago

I have 2 accts w/Chase, and direct deposit of soc. security. They snuck in $25 monthly service charge, to call them and get through to customer service is horrible! Beware! Bubbebeware! 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.8 star rating with 33 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com