Chase Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.2

About this business

Location details

11331 Seven Locks Rd, Potomac, MD, 20854, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.220 reviews
Select a rating
Ryan King's profile image
Ryan King 
a month ago

I tried to open an account online using all of my personal info and for some stupid reason, Chase bank couldn't verify it and I was unable to open an account online. I'm away at college and asked my dad to help me out by opening the account at the branch. He went in and explained that I was unable to open an account online and he wanted to open the account for me. They told him no that I'd have to do it, but I'm 12 hour drive away. I went to a different bank website and opened up an account online no problem so not sure why ... read more

nice guy's profile image
nice guy 
a month ago

After not being able to open an account online because the website sucks so much, my out of state son who is at college asked me to go open an account for him at the branch close to our house. They wouldn't do it so now he's opening up an account with someone else and I came home and cancelled my two Chase credit cards and will be closing my accounts because of their shitty service. So by having a shitty website that makes it unable to open an account and shitty service at the branch , they actually lost a customer instead o... read more

Roger's profile image
Roger 
a month ago

Refused to help my son set up an account after he had trouble doing it online. So online account set up sucks and the people in this branch suck more. 

Susan's profile image
Susan 
a month ago

Tallayeh was exceptionally helpful with my Zelle transaction. She graciously assisted me with opening Zelle, sending the $ and cancelling Zelle. Chase is lucky to have her on their team 

Diana Ancco's profile image
Diana Ancco 
a month ago

Only for certain people, not everyday is welcome for banking. Visited twice,same unfriendly place. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 20 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 5:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com