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Chase Bank

3.4

About this business

Location details

133 W Franklin St Ste 160, Ste 160, Chapel Hill, NC, 27516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.490 reviews
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Gerardo Cristobal's profile image
Gerardo Cristobal 
a month ago

I went over to make a payment and they were were super helpful and patient. They have also helped me set up my account and an autopay. One of the best experiences I’ve had at a bank. 

Garrett Ramm's profile image
Garrett Ramm 
2 months ago

I’ve opened up quite a few accounts with them, and have deposited checks quite a few times. Always a wonderful experience. After hours they even have an ATM inside, and you can use your chase debit card to get in and access it. By far the safest place to use an ATM after hours. There’s just so much to love about this location. They even managed to train new staff for the new location off Eubanks road while still providing amazing service. My favorite people ever❤️ 

John Barrett's profile image
John Barrett 
3 months ago

Very professional and prompt service 

David Remington's profile image
David Remington 
3 months ago
Eric Mlcoch's profile image
Eric Mlcoch 
9 months ago

I've been a Chase customer for decades and this branch unfortunately does not meet expectations. The staff is friendly and helpful most visits. However, they dropped the ball on more than one occasion. I visited in person requesting some checks and after specifying the desired account they still printed them from the incorrect account which I didn't realize until much later. Also, I met with a team member to work on some POA matters and never heard back on my last request so I have to start the process all over again at anot... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.4 star rating with 90 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

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