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Chase Bank
- Finance
- Silver Spring, MD
About this business
Location details
8435 Georgia Ave, Silver Spring, MD, 20910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Your chase card doesn’t give u access to the ATM once the bank is closed. I asked why and one of them told me it is because homeless people were going in to sleep. So That’s a Chase problem; cannot be denied access to my own account because of homelessness. That’s everywhere. Maybe put a ATM outside or don’t charge another institution ATM for doing what u cannot do for your own customers.. I mean come on
Please get the door access after hours fixed. What’s the point of having ATMs no one can access?
Please get the door access after hours fixed. What’s the point of having ATMs no one can access?
I visited Chase Silver Spring on Friday, 10/15 around 9:05 a.m. and asked the receptionist how to open a bank account. Her first response was, “Are you a U.S. citizen?”—no greeting or explanation of the process. That’s NOT how you welcome customers. Chase should train staff on customer service and the fact that a U.S. citizen doesn’t need to show proof of citizenship just to ask a question. I left and opened my account at Capital One instead, where the service was far more professional. Chase do better!
The card reader is broken, unable to enter to use the ATM outside of business hours
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.8 star rating with 73 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open at 9:00 a.m.
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