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Chase Bank

3.2

About this business

Location details

186 Ridgedale Ave, Florham Park, NJ, 07932, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.223 reviews
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b ri's profile image
b ri 
2 weeks ago

Very rude manager - Geeta I think was her name. She literally started yelling when asked a question. Shouldnt be in customer service business. My experience with this branch is compelling me to close the Chase account forever. No way to treat your customers this way 

Anna P's profile image
Anna P 
2 weeks ago

Their customer service sucks. They need to train their staff to learn how to be polite and treat customers with respect 

Rebecca wincy's profile image
Rebecca wincy 
2 weeks ago

*1/5 Stars - RUDE BEHAVIOR from Branch Manager*GEETA MALKANI I called the Chase Bank in Florham Park, NJ 07932 today, July 1, 2026, and spoke with branch manager Geeta Malkani. I asked a simple question about my account and she immediately started yelling at me. She was extremely rude and unprofessional. A branch manager should set the standard for customer service. Instead, I was made to feel disrespected and unwelcome just for asking a question. Posting this so others in Florham Park know what to expect. I hope Chase corpo... read more

Josmar Nivar's profile image
Josmar Nivar 
2 months ago

First time coming to this branch, but my second branch of the day first branch, I went to it was OK I guess but this branch was so pleasant to go to. I had the privilege of being assisted by Rosanna Lopez. I believe she is the branch manager, and she was nothing but a delight I was in a bad mood when I walked in, and I only had to deal with her for five minutes, but completely changed my day around and I appreciate that. Thank you Rosanna Lopez you’re awesome thank you so much for your help today 

Miriam Perez's profile image
Miriam Perez 
3 months ago

I was greeted so warmly and friendly by a lady, though I don’t know her name. She greeted everyone who entered the bank with a friendly hello. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 23 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 8:30 a.m. 

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