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Chase Bank

2.3

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

1705 Story Rd Ste A, Ste A, San Jose, CA, 95122, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.352 reviews
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ABC Tax and Accounting's profile image
ABC Tax and Accounting 
on Google
3 months ago

The service is very bad. The manager and banker hold the wire transfer info on hand and ask me to confirm even though they did not added all info and print out let me confirm info. Finally, they can not process the transaction and ask me wait for another one to take care. Not professional, never come back. This was my second time for this location. 

Hasan Nazim Genc's profile image
Hasan Nazim Genc 
on Google
4 months ago

I needed a document notarized, and I called ahead to verify that this branch would be able to notarize it for me, as a Chase customer. Once I arrived, however, they refused to notarize it. Wasted 20 minutes of driving and gas for this 

shantal rooke's profile image
shantal rooke 
on Google
4 months ago

Tuesday afternoon at 1:08pm Chase we need to do better. The customers waiting in line have lives outside of rent check and having only one banker helping your guests in the middle of the afternoon to have to wait for so long is crazy. I would say find a new location or even a new branch if you have other things to do. It’s exhausting waiting for the world to get started at 1:00pm like everyone is still waking up! Thanks 

Elizabeth Barrios's profile image
Elizabeth Barrios 
on Google
8 months ago

Here to just deposit checks. Why do they have 3 people and only 2 people are working??? The 3rd person is just behind the glass. There are 7 people ahead of me. 

Gabriela Garcia's profile image
Gabriela Garcia 
on Google
9 months ago

What a terrible experience. The two workers at the front desk were so unwelcoming and so obviously racist. I went in to open an account, I presented my U.S. Passport as my main source of identification and my social security as secondary, but still he kept on asking my about my legal status. First of all, he had no right to ask about my legal status, (legal status doesn't affect applying for an account) and like how are you going to question my legal status after handing you my U.S. passport and social security, like what? W... read more

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.3 star rating with 52 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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