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Chase Bank

2.9

About this business

Location details

105 E 17th St, Costa Mesa, CA, 92627, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.960 reviews
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mazen bassam's profile image
mazen bassam 
a month ago

Great experience at the Chase Bank on Newport Blvd! Amrita was amazing—super professional, helpful, and quick to assist. She made everything easy and pleasant. Thank you, Amrita, for the excellent service! 

Bradley Bingham's profile image
Bradley Bingham 
2 months ago

Going into this location is such a frustration! There are only 2 teller windows and not enough staff. When they are helping someone else you have no option but to just wait. I’ve been here for 15 minutes waiting in line, finally to get up to the teller all for them to not be able to help me because the computer crashed during my transaction. So they tried to reprocess depositing my checks and they now say they’ve been cashed. So now I have to wait for the manager to help me, but of course they’re helping somebody else and I ... read more

Bill White's profile image
Bill White 
3 months ago

Worse customer service ever. I have had multiple business accounts here for years. They never answer the phone. My account was recently hacked. They closed my account with no explanation and are holding all of my money hostage with no timeline of when I will get it back . The bank manager says all I can do is call the 1 800 #. Don’t do business with them . Go to a small bank who appreciates customers and actually cares . 

Julian Vargas's profile image
Julian Vargas 
4 months ago

The morning chaos of handling school tests for my child and dealing with an outstanding bill forced me to enter Chase in Costa Mesa where Maria provided me with both a quick way to avoid the long line and excellent customer service by helping me complete a fast money transfer. The experience at this bank provided me with a massive sense of relief because my previous visit to a downtown bank with minimal staff required me to wait through what seemed like an endless period. The bank staff now seems to have mastered the art of ... read more

Sara Mitchell's profile image
Sara Mitchell 
5 months ago

Would give a zero if I could, would not trust them to set up any accounts. Amrita’s mistake and lack of attention to detail on setting up my account costed me hundreds of dollars and a huge headache for multiple people to correct. They do not know what they are doing nor do they care. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.9 star rating with 60 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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