Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.3

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

852 Thornapple Way, Valparaiso, IN, 46385, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.310 reviews
Select a rating
Clay's profile image
Clay 
on Google
a year ago

Chase bank on us30 and thornapple drive is set to close up as of October 31. 2023. Please call the main branch and state weather this is good or not. My wife and I love this branch. All the people that work there are wonderful It is convenient, clean and they are always helpful. They know me by name. I for one will voice my opinion to keep this branch open. If you are new or experienced with this branch. I hope you do likewise. Clay and susan. 

Kenneth Jones's profile image
Kenneth Jones 
on Google
a year ago

They don’t seem to answer the phone and always feels a little unwelcoming in person. Also note, I’m just talking about this branch. Other chase locations have generally been much friendly. 

Greg Moran's profile image
Greg Moran 
on Google
a year ago
Show Me War 34's profile image
Show Me War 34 
on Google
2 years ago

Customer of 13 years and they couldn't afford the human decency to let me use their restroom. BYE. 

Livin Life's profile image
Livin Life 
on Google
4 years ago

Horrible customer service. Walked in this morning to the Valparaiso branch off Rt.30 and Thornapple. Noone else in lobby except for employees.. I had a simple 10 minute request that evidently was too hard for the teller and too troublesome for the floor manager to stop his conversation with another employee, to handle. I was told "sorry, he's too busy". I've been a Chase customer for decades now but will surely be looking to switch banks. 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 10 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com