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Chase Bank

2.3

About this business

Location details

6335 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.341 reviews
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Laima Gammon's profile image
Laima Gammon 
a week ago

The branch on east 28th st no long has drive up service. You must go inside to make transactions but there is someone inside that will assist. In order for me to cash a check I needed to make two transactions in order to get cash. One to deposit the check and one to get cash back. I'll have to find another location 

Justin Orman's profile image
Justin Orman 
3 months ago

Won't take cash deposit at this location. Ridiculous and rude. 

John Herrera's profile image
John Herrera 
5 months ago

They have no tellers so I would recommend going to any other Chase location 

Charlene Smith's profile image
Charlene Smith 
10 months ago

I love this branch, I still can’t figure out the ATM every now and then but Angelina, Bidaya, Shane and Denise are always so helpful! Whenever I have a problem they are my go to and they are always so kind and patient with me. Wonderful branch and staff! 

Lisa Yu's profile image
Lisa Yu 
11 months ago

I’m shocked and appalled by the service my mother just received. My mother is the victim of a scam and we came in to this branch to alert Chase. Instead of compassion and support, we encountered victim blaming. Angelina was smug and condescending. She said that Chase already had a fraud alert on the account and reminded my mom that Chase had tried to stop her transaction. We asked for notes to be taken so that reversal of the funds could take place without issue. She didn’t take any notes during the discussion and she couldn... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.3 star rating with 41 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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