Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.3

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

561 W Interstate 30, Dallas, TX, 75043, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.355 reviews
Select a rating
Sierra Hines's profile image
Sierra Hines 
on Google
2 months ago

I understand, that we are living in an era, where fraudulent transactions, and financial predators are at a all time high, however this particular bank,has failed too yield knowledge, or remedy, for any financial banking dilemmas I've experienced. Irregardless of who is working, not one staff, is solution driven. I've made, May 1, 2025 my final in person appearance. The custom service is, beyond poor. There is a chase bank, further down, on Broadway. I am willing to compromise, inconvenience over dissatisfaction. 

James Ray Green (Jamie Raye)'s profile image
James Ray Green (Jamie Raye) 
on Google
3 months ago

Not a fan of Chase bank or the Manager here. Was trying to help my elderly father here with some banking transaction discrepancies on his account because he can not hear well, the manager said I would have to have a POA to help my dad. Not only do I feel like he discriminated against my elderly father because Ive never had this problem anywhere else but he completely missed the point that the Bank made mistakes in what they had previously told me on a previous visit trying to sort out these discrepancies. This guy didnt want... read more

Gay Cauthron-Parkerson (Gaygurl)'s profile image
Gay Cauthron-Parkerson (Gaygurl) 
on Google
3 months ago
Wendy Cadena's profile image
Wendy Cadena 
on Google
3 months ago
Chuck Finley's profile image
Chuck Finley 
on Google
4 months ago

Never answers the phone. Impossible to contact. Banker missed scheduled meeting. Absolutely dumpster fire location, Chase and JP Morgan should be ashamed. Unacceptable. 

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.3 star rating with 55 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com