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Chase Bank

2.6

About this business

Location details

514 S Hwy 78, TX-78, Dallas, TX, 75098, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.6146 reviews
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William “tensleep80” Smothers's profile image
William “tensleep80” Smothers 
3 weeks ago

I see some negative reviews here and I find these to be inaccurate so I thought I'd put in a positive review. I've been using this branchfor over 12 years. I have always received excellent, warm, professional and courteous service from everybody here. I'm often amazed at how efficient the staff is when I watch how they handle the volume at the drive-thru and the counter. I don't know how they do it. They recognized me and they recognize my special needs son when we come in and they always say hi to him and ask how he's doing... read more

My support Harvey.'s profile image
My support Harvey. 
a month ago

Opened a account here and Ramos took care of everything. 

Rachel B's profile image
Rachel B 
2 months ago

Always have had good service in person or on the phone. 

Stephany Galicia's profile image
Stephany Galicia 
3 months ago

HORRIBLE CUSTOMER SERVICE. DID NOT WANT TO CHANGE 20 DOLLAR BILLS FOR 100S. WITHOUT HAVING AN ACCOUNT THERE. That's what the counting bill machine is for 

tatek asfaw's profile image
tatek asfaw 
3 months ago

By 02/13/26 time 12:30 to 12:47 "I've been a Chase Bank customer for almost 20 years, both personally and for my business, and this was my first visit to the Wiley, Texas branch. Unfortunately, I was really disappointed. While one teller was professional and got the job done, the other spent 15 minutes talking about personal matters in another language. It felt unprofessional and really dragged things out. I hope management addresses this, as I've always valued Chase and expected better service." 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.6 star rating with 146 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

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