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Chase Bank
- Banks
- Gilbert, AZ
About this business
Location details
3231 E Pecos Rd, Gilbert, AZ, 85297, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The worst experience I've ever had at a bank that I have been member of since 1978, due to the asst vp, Mark Celentano. Mark was rude and condescending and boldly told me that the service I needed, he was unfamiliar with. While he tried unsuccessfully to figure out what to do, he actually accused me of being combative! He then basically said, he would send documents to "whoever" and that , to quote him, "this request will likely be denied. Would you like to continue?" I left, drove to the Chase Bank down the street and was t... read more
Walked in to cash savings bonds, both young tellers literally went eeeww, yeah, we dont do those, I said why not. They said banks dont do them anymore, then said chase changed policy, so It appears its a chase only policy but dept of treasury says banks will cash them. Then they confirmed yes its a "chase policy" I called bs, and figured they didn't want to or know what to do ,like they've never seen one before? Always some dumb chase policy and the no banks do it comment was bs. I left drove 3 miles dow the road to a diff c... read more
Christopher Kontos at Chase is professional, helpful, and made my banking experience smooth and easy. Great customer service and quick assistance whenever I visit. Easy ATM access, and smooth mobile banking experience.
They are terrible. I came in to exchange 400 dollars to smaller bills and because i was leaving that afternoon to go out of country. When i showed up because I didn't have my id or an account they wouldn't help me out. I had to go to frys for help. Staff had no compassion to assist.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.8 star rating with 58 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open on Monday at 9:00 a.m.
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