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Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
623 Broadway, New York, NY, 10012, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | Closed |
I had a complex situation involving multiple banks, conversion of USD dollars, withdrawal of a decent sum of money. Most of the bank tellers I worked with were not able to help beyond giving lip service advice I could find online. Kimberley Samaroo at this branch changed the game. She was able to be consultative while helping me see how Chase could help me with by bigger financial goals. Thanks to her we left reassured and ready for one of the most significant events of our life (our wedding). If I could give 6/5 stars here ... read more
I have to say I had an amazing experience at this Chase Branch. I walked in for a fraud in my account and all of the staff seemed very professional. I was later introduced to the manager of the branch (Kimberly I believe), who was extremely helpful and assisted every step of the way until my issue was resolved.
The employees are not understanding at all and do not help.
Chase Bank has a 3.4 star rating with 36 reviews.
Chase Bank is closed now. It will open tomorrow at 10:00 a.m.
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