Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.0
  • Banks
  • Great Neck Plaza, NY

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

22 Grace Ave, Great Neck Plaza, NY, 11021, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.026 reviews
Select a rating
Dan Shani's profile image
Dan Shani 
on Google
a month ago

I have been a customer of this bank for at least 30 years. This bank has gone from great to a disgrace. you have tellers that are rude, done give out their names and bank manager(indian) who is very rude and escalates situations and very non helpful. truely a disgrace. if i could give a zero I would. 

Matthew Zhang's profile image
Matthew Zhang 
on Google
a year ago

My money in the bank was stolen, and I spent a year and a half calling their customer service to get it back! It took me 2 hours each time to repeat all the questions with customer service from different departments! Still no solution yet! Until today when I arrived here, Shuhan Yang talked with the customer service for more than an hour attentively. During the process, she was really considerate of her customers! Hope the result is wonderful! Highly recommend her services! 

Mojdeh Karimzadeh's profile image
Mojdeh Karimzadeh 
on Google
a year ago
Ann Kw's profile image
Ann Kw 
on Google
2 years ago

Some inconvenient limits with mobile banking. I got the answers after my third visit to the branch today. They are doing their best. 

Scott Steinhart's profile image
Scott Steinhart 
on Google
2 years ago
View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 26 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com