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Chase Bank
- Banks
- Bergenfield, NJ
About this business
Location details
221 N Washington Ave, Bergenfield, NJ, 07621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Everyone at this branch is very professional. They have always provided me with an excellent customer service.
I stopped by recently with a simple question regarding my mortgage payments, hoping to get a bit of guidance in person. Unfortunately, the experience was disappointing. I was quickly told to “just call Chase Mortgage,” without any effort to understand my concern or offer assistance. It felt like the staff wasn’t interested in listening or helping, which was frustrating given how straightforward my question was. I understand that some matters are handled through specific departments, but a little attentiveness and willingness... read more
Terrible experience. I had to notarize paperwork today and was told we had to wait 45 minutes which was fine until I asked a Chase Employee to use their bathroom and they asked me “is it an emergency?”. What?? When did Chase Bank add that into their customer experience training? We couldn’t stay there after that and got our paper work notarized elsewhere. I even told my business partner we should consider changing banks.
This place has been a perfect choice for my family and me. Every single employee is so nice and friendly. I love it so much! 10/10.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.5 star rating with 45 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 6:00 p.m.
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