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Chase Bank

3.0

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

24799 Alicia Pkwy, Laguna Hills, CA, 92653, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.016 reviews
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Rudy Alfaro's profile image
Rudy Alfaro 
on Google
3 years ago

What kind of bank doesn't allow purchase for a cashiers check, smh. I couldn't even make my personal car payment with my cash when I have an account. GARBAGE, yes close asap!! Pointless!! 

Michael Shipp's profile image
Michael Shipp 
on Google
3 years ago

Went in to get a routing information page printed with my Chase card and CA licence and they would not give me the information. They said they could not confirm my identity. I asked to fax 4 pages for me they said "NO", a service they easily could have helped me with and they said NO at every turn. Very unhelpful staff. Could not help me with anything. Awful, awful bank. 

Bob Bretall's profile image
Bob Bretall 
on Google
4 years ago

Terrible customer service. They don't answer the phone and when I went in they would not handle my transaction without additional paperwork my brother did not need at the Chase branch near his house to complete his part of this same transaction. Went up the street to another branch (at 23992 Alicia Pkwy) and they cheerfully helped me. Won't be back to this branch again. 

Mondana M's profile image
Mondana M 
on Google
4 years ago

Kevin Beltran , thank you very much for your VIP service and your wonderful attitude. I do appreciate your time and effort. Your branch manger and customers are so lucky to have you here. 

M M's profile image
M M 
on Google
4 years ago

Kevin Beltran , thank you very much for your VIP service and your wonderful attitude. I do appreciate your time and effort. Your branch manger and customers are so lucky to have you here. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3 star rating with 16 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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