Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

3.1

About this business

Location details

6460 Irvine Blvd, Irvine, CA, 92620, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.142 reviews
Select a rating
Dan Smith's profile image
Dan Smith 
4 months ago

Some of the tellers are friendly, but Chase has really gone down hill as a bank. They are making a lot of money off of our money these days, but overall, service is poor and they pay nothing of interest for a good balance. I went in to change an account number. The agent failed to give me all of the paperwork associated with this transaction. She also did not mention that my existing checks would no longer be valid. Years ago I purchased a home loan with them, and I have had a large balance with them in multiple accounts for... read more

turgay ozd's profile image
turgay ozd 
5 months ago

This is the worst chase bank branch I have ever visited in my life. The staff is not serious and the phones are never answered. I do not recommend opening a company account because the knowledge of the business staff here is very insufficient. I have been waiting for 2 weeks for my debit card and unfortunately I have not received it. Moreover, since the business staff canceled my existing card and applied for a new card without my knowledge, all my business was disrupted. As a bank, they have caused me economic and time loss... read more

Lili Shar's profile image
Lili Shar 
10 months ago

We had a meeting with Yuki. She wasn’t welcoming and friendly. She barely answered our questions or made eye contacts. I wouldn’t recommend going to this branch for investment consultation. 

Sidan He's profile image
Sidan He 
a year ago

Opened a bank account for my father. The banker misspelled my father’s name. Yes, he could not even type in the correct name with ID. Then, we tried to contact the banker the next day. No one pickup the phone for the whole morning. Then, call the branch for 30 mins, finally get connected. They refuse to correct the name and asked us to visit the branch again. No apologies not willing to expedite shipping the replaced card. Woooo,it is Chase bank. 

Yutao Ye's profile image
Yutao Ye 
a year ago

The Asian girl at the branch is extremely unfriendly and disrespectful, would not recommend this location. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 42 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com