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Chase Bank
- Banks
- Austin, TX
About this business
Location details
5145 Ranch Rd 620 N, Bldg K, Bldg K, Austin, TX, 78732, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The bank tellers are friendly.
I want to give a huge shout out to Branch Manager Royce Upchurch and Trevor for the excellent customer service offered to our family. While combining accounts both Trevor and Royce had an attitude of “how can we accomplish our goal” with lots of extra coordination even with a bank out of state. Coordinating calls and emails - problem solving and letting no road block deter them. Appreciate your patience and allowing us to walk out feeling cared for and the task accomplished. Thank you and job well done.
Convenient after-hours ATM although the rear exit is a bit rocky.
As shared by many others, this location has undertrained employees, poor customer service, dissatisfactory service for business accounting clients, & a branch manager that doesn’t seem to care about the people actually banking there. I would not recommend using this branch or Chase at all for business banking.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.2 star rating with 35 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open on Monday at 9:00 a.m.
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