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Chase Bank

2.6

About this business

Location details

1840 N Milwaukee Ave, Vernon Hills, IL, 60061, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.653 reviews
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Alexander Kiseloff's profile image
Alexander Kiseloff 
2 weeks ago

Mrs Shapiro was great! Very quick and courteous! 

Jennifer Ron's profile image
Jennifer Ron 
2 weeks ago

This review is for the Vernon Hills Chase Bank. I had an in person appointment and was completely ignored for 15 minutes. So I approached a personal banker and she helped me as she was not doing anything. Today I had a phone appointment. No one called. So I called the number, left a message and no call. I called another personal banker - left a message and no response. I called the branch and waited 15 minutes on hold then was hung up on. Terrible customer service for a great customer (me).:). 

Max Sawa's profile image
Max Sawa 
2 months ago

Broken ATM's 

Katie's profile image
Katie 
4 months ago

I recently started banking at chase bank a few months ago. I had a fraud alert pop up and I went straight to chase for help. The first person I saw was so kind and she could tell I was upset and crying. I ended up sitting with the branch manager. She not only listened ans helped me, but she was encouraging and I felt like she truly cared for me at a client. Thank you chase and to the amazing women who helped me that day. 

Val's profile image
Val 
5 months ago

1-Star Review: Chase Bank Caused a $1,104.65 Overdraft — Then Blamed Me I'm writing this review to warn other consumers and to get the attention of Chase Bank senior leadership. On Friday, August 15, I paid a $1,104.65 hotel bill in full using my Chase debit card. The payment processed immediately — I received a receipt, and my balance reflected the withdrawal that same day. I had more than enough funds to cover the charge. A few days later, without notice, consent, or visibility in my Chase account, the funds were quietly r... read more

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.6 star rating with 53 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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