Chase Bank

Jessica Norval 

on Google

4 months ago

I made an appointment with a Chase employee via the online booking system, as I was advised to do so by the staff at Chase Bank. Upon my arrival I was told that the person I was supposed to meet with was not even in today, and no one is available to assist me until the one person on duty comes back from lunch. Very disappointing. 

Danielle Palumbo 

on Google

4 months ago

Omar helped me with my bank account and was great to work with. He went above and beyond. Deducting one star as their ATM machines rarely work properly or don’t have a mix of different bills. 

Anonymous 

on Google

10 months ago

Extremely POOR customer service at the BerkeleyHeights branch. I sat waiting for 31 minutes before it was acknowledged that I was waiting. I will never do business with this bank. I'd give them ZERO STARS if I could. My family has done business with Chase in its many forms for well over 30 years and never have I seen such disorganized and disconnected behavior. 

Kimberly Rampaul-Pino 

on Google

10 months ago

Extremely POOR customer service at the BerkeleyHeights branch. I sat waiting for 31 minutes before it was acknowledged that I was waiting. I will never do business with this bank. I'd give them ZERO STARS if I could. My family has done business with Chase in its many forms for well over 30 years and never have I seen such disorganized and disconnected behavior. 

David K. 

on Google

a year ago

No one ever answers the phone.