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Chase Bank

3.2

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

16744 E Ave of the Fountains, Fountain Hills, AZ, 85268, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.222 reviews
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mike geronimo's profile image
mike geronimo 
on Google
a month ago

This branch NEVER answers the phone. I’ve been a Chase customer for over forty years and this makes me reconsider 

Ron Fraser's profile image
Ron Fraser 
on Google
2 months ago

I'm a long time Chase customer, and being a business owner, I visit several branches around the Scottsdale area for various needs. This branch in Fountain Hills has the worst service, by far. They are always under-staffed with tellers, and a lot of days don't even open their drive-through window. There will be a line of customers waiting for a teller, and numerous "management types" standing around doing nothing, or shooting the bull with another employee. Today they had one teller, and several people in line. A customer wan... read more

Paul Mascitti's profile image
Paul Mascitti 
on Google
a year ago

I've never reviewed a bank before but this review is way over due. This is the worst bank I've ever interacted with and I've banked with Citi, BofA, US Bank before in the last 25 years. Logan the manager really has run this into the ground. My account was incorrectly setup as Chase Total Checking vs Private Client as discussed. This branch will not ever answer the phone, so much so an afternoon I called the Chase Private client office (In NY) and the agent couldn't get a hold of anyone in the branch via phone or chat. She ap... read more

Jack Inyart's profile image
Jack Inyart 
on Google
a year ago

Attempts at speaking with a person at this bank by phone are met with great frustrations and headaches. I was ultimately unsuccessful. I am on my way to the brick and mortar facility to express my annoyance to some unlucky human. 

Ron Foote (Footay10)'s profile image
Ron Foote (Footay10) 
on Google
a year ago
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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 22 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open tomorrow at 9:00 a.m. 

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