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Chase Bank
- Banks
- Randolph, NJ
About this business
Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
1199 Sussex Turnpike, Randolph, NJ, 07970, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I've been coming here for years, with no issues, always good service. On our last visit, the teller gave us attitude from the moment we walked in, and repeatedly asked us if we were citizens, before going through any other questions. It felt very aggressive, and am very disappointed that this is now the feeling at a bank and town where I have indeed been a citizen for four decades. I am very disappointed and please be aware of what you will encounter if you have to bank here now.
Be careful if depositing cash at the atm. The past few times we went we noticed what we counted to what got deposited was off by like $10/20. Then the last time it was off by $90. When we went inside they told us they don’t handle those things and we have to call. Luckily we called and they put the money in our account right away and said they’d investigate the machine and if we were wrong they would take the money back, clearly we were right and we got a letter confirming the money was missing from our account. I’ll never u... read more
Be careful if depositing cash at the atm. The past few times we went we noticed what we counted to what got deposited was off by like $10/20. Then the last time it was off by $90. When we went inside they told us they don’t handle those things and we have to call. Luckily we called and they put the money in our account right away and said they’d investigate the machine and if we were wrong they would take the money back, clearly we were right and we got a letter confirming the money was missing from our account. I’ll never u... read more
Great service
Terrible customer service, i tried to make a $50k deposit at 5pm however the door was locked because of the new hours of operation. The entire staff was obviously still there but wouldn’t let me make a deposit. For some reason i thought that the bank would be willing to take a deposit from a long time Chase customer 1 minute after closing. Well i was wrong !
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 3.3 star rating with 16 reviews.
When is Chase Bank open?
Chase Bank is closed now. It will open tomorrow at 8:30 a.m.
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