Chase Bank

Alan Tjornhom 

on Google

a month ago

I am not one to write reviews, but I need to take the time to thank the wonderful staff at the 70 Hampton House branch in Newton, NJ for having witnessed firsthand their attention to each customer and the courteous manner in which they do business. Specifically, I'd like to thank Tricia Downs, Lead Associate, for her clarity and calming nature during a stressful time I was attempting to consolidate my mother's estate earlier today. Her attention to detail and patience helped tremendously. I would offer these same characteris... read more

Mackenzie Kimble 

on Google

5 months ago

My future father-in-law kindly gave us a check for our wedding. My fiancé and I share a joint account at Chase, so we went to deposit it. As soon as we approached the teller, the first thing she said was, “What are you buying me?” — which felt a bit inappropriate, even if it was meant as small talk. She then had us go through multiple layers of security verification. Unfortunately, due to an issue with our eSIMs, our phones were temporarily disconnected and we couldn’t receive the verification code. Despite presenting valid ... read more

Michelle Mangino 

on Google

6 months ago

AWFUL!!!!! NEVER ANSWER THE PHONE AND RUDE TO CLIENTS