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Chase Bank
- Banks
- Rochester Hills, MI
About this business
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
75 N Adams Rd, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Branch does not answer calls. Continually transferred to customer service. Simple question regarding currency exchange availability. Customer service unaware of ability at this branch. Told to "go to the branch and inquire if not answering calls" RIDICULOUS!
Shockingly poor Customer Service here. I went into this branch to deposit a money order in the name of my son into his own account since he’s away at college. The teller said there was a problem with the money order, she couldn’t cash it and couldn’t tell me the reason. Concerned about the money order, I contacted his employer and got him on the line, but both the teller and supervisor refused to identify the problem and kept addressing him as “unknown person on the phone”. He then contacted the issuing bank who said there’s... read more
Wonderful branch with extremely knowledgeable, professional staff!
Poor support by employees and they hide under annoying policies. Only reason I bank at chase because of wide availability of banks
Ray the front teller was very knowledgeable and friendly.
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.3 star rating with 39 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 6:00 p.m.
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