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Chase Bank

2.3

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

75 N Adams Rd, Rochester Hills, MI, 48309, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.341 reviews
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Dawn Drobnich's profile image
Dawn Drobnich 
on Google
a month ago

Money didn’t come out of atm. Bank doesn’t open for 2 hours. No phone number on atm. Called 1-800’on back card that doesn’t open for 2 hours. Horrible customer service 

Ksenia Kiseleva's profile image
Ksenia Kiseleva 
on Google
a month ago

Everything is very slow! I waited 40 minutes and no one came to me! I won't come to this location again. 

6268Riverbend 6268Riverbend's profile image
6268Riverbend 6268Riverbend 
on Google
3 months ago

Branch does not answer calls. Continually transferred to customer service. Simple question regarding currency exchange availability. Customer service unaware of ability at this branch. Told to "go to the branch and inquire if not answering calls" RIDICULOUS! 

Thomas Tiger's profile image
Thomas Tiger 
on Google
10 months ago

Shockingly poor Customer Service here. I went into this branch to deposit a money order in the name of my son into his own account since he’s away at college. The teller said there was a problem with the money order, she couldn’t cash it and couldn’t tell me the reason. Concerned about the money order, I contacted his employer and got him on the line, but both the teller and supervisor refused to identify the problem and kept addressing him as “unknown person on the phone”. He then contacted the issuing bank who said there’s... read more

Jennifer Anne's profile image
Jennifer Anne 
on Google
a year ago

Wonderful branch with extremely knowledgeable, professional staff! 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.3 star rating with 41 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 2:00 p.m.  

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