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Chase Bank

3.2

About this business

Location details

807 Southfield Dr, Plainfield, IN, 46168, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.275 reviews
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AN317's profile image
AN317 
on Google
a week ago

ATMs are constantly down. 

S G's profile image
S G 
on Google
2 weeks ago

Plainfield branch has horrible customer service. Spoke to two different ladies and they both started the conversations with attitudes right off the bat. I've been banking with chase for over 10 years and have never came across such unnecessary rudeness. 

Lenny Bartley's profile image
Lenny Bartley 
on Google
4 months ago

Whoever is in not running this place should be fired! ATMs down a good 20% of the time, never enough tellers. IMCU is right across the street maybe its time to give then a shot. UpDate: ATM issue continues plus I called to speak with someone and after a long message finally got put on hold to wait for the next avaiable associate only for the automated response to pick up minutes later and tell me they were busy and I should call back later then said good bye and hung up on me. This is not acceptable, you dont treat people, l... read more

Gabrielle Mobley's profile image
Gabrielle Mobley 
on Google
4 months ago

I was told on the phone as well as in a previous appointment I could come in for a walk-in to set up a savings account. I already have a checking account with Chase. I was told I had to leave because no one could help me, that they are too busy. I was told to not wait because they would NOT be helping me today. I am a teacher and took a half day for this that I cannot get back. I am so disappointed not to mention all of the other bad experiences I have had with Chase lately. 

Katie's profile image
Katie 
on Google
5 months ago
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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.2 star rating with 75 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

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