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Chase Bank

3.1

About this business

Location details

807 Southfield Dr, Plainfield, IN, 46168, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.178 reviews
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ja s mk m au's profile image
ja s mk m au 
2 weeks ago

had a disappointing experience at this Chase branch. I visited the location at 807 Southfield Dr, Plainfield, IN 46168 to request assistance retrieving an old $10,000 check record needed for court. Unfortunately, both the teller and the branch manager were impatient and unhelpful, and no real effort was made to assist me, even though this is a standard banking request. This matter was related to an important legal case, and I left without the support I needed. I do not recommend this location. Customer service and staff prof... read more

J M's profile image
J M 
a month ago

Woman manager with longer dark hair is very rude. My sister and I came in to close my sisters account, she just passed away. We have never done this before and any questions we had she answered very rudely, like we were trying to do something illegal. She needs customer service training! 

Gg Habte's profile image
Gg Habte 
2 months ago

I was trying to open new account but no one is responding or available then one lady said coming back next week this is unusual with comparing other Banks 🏦🤷🤷😔😞🥺 

AN317's profile image
AN317 
5 months ago

ATMs are constantly down. 

S G's profile image
S G 
5 months ago

Plainfield branch has horrible customer service. Spoke to two different ladies and they both started the conversations with attitudes right off the bat. I've been banking with chase for over 10 years and have never came across such unnecessary rudeness. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 3.1 star rating with 78 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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