Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

4.2

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

735 Buttermilk Pike, Covington, KY, 41017, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.224 reviews
Select a rating
Michael Albert's profile image
Michael Albert 
on Google
a month ago
Desiree Lucas's profile image
Desiree Lucas 
on Google
a year ago

The bank & staff are always great, it's the ATM that's always the problem. 

Sylvia W.'s profile image
Sylvia W. 
on Google
a year ago

I had an awesome experience at this location. Highly recommended! As a new business owner, I felt respected and supported. I appreciate the team as a whole and would like to acknowledge Bill for his professionalism and words of encouragement. 

Gandhi Rodriguez's profile image
Gandhi Rodriguez 
on Google
a year ago

very poor customer service place, the manager was not very busy that he could not help me with opening a new account Chase is getting so bad service 

Lila Campbell's profile image
Lila Campbell 
on Google
a year ago

I've always hated Chase Bank, but today is a great example of WHY. Called local branch to replace a card, had to push buttons to route call, listen to obnoxious recording about tax forms, then finally routed to rep. That rep couldn't handle it, so transferred us to the Philippines to a rep who asked for ssn... he couldn't find our acct, so said "sorry I can't verify your account" and tried to disconnect the call. We stopped him from disconnecting and he realized we needed to be in business account management, not personal. S... read more

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 4.2 star rating with 24 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com