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Chase Bank

4.0

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

1904 Guadalupe St, Austin, TX, 78705, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.018 reviews
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Benjamin Ricks's profile image
Benjamin Ricks 
on Google
5 years ago

Everyone here is very nice and helpful. Their banking knowledge is amazing and they made this trip pain free as they had a solution to everything I needed help with. 

Chris Freeman's profile image
Chris Freeman 
on Google
5 years ago

Bank teller needs a customer service lesson. Tried to cash a check and the teller threw a fit because it involved pressing buttons on the computer. Backstory: The person who wrote the check is trying to screw me by routinely not ensuring sufficient funds in the account. I tried to cash it an hour before. Money can be deposited in the account at anytime 

Joshua Gower's profile image
Joshua Gower 
on Google
6 years ago

Employee Renaldo villarreala was very rude and unprofessional. When I went to ask him for help, he clearly seemed uninterested to answer my question. I could see from his desk he was on his phone on Grindr so that’s probably why he didn’t want to help me. Horrible experience 

John Deveney's profile image
John Deveney 
on Google
6 years ago

Staff was informative and helpful. My issue was not resolved, but they explained exactly why it couldn’t be resolved at the moment and I left satisfied. Best Chase branch I’ve been to in Austin. 

Sarnab Bhattacharya's profile image
Sarnab Bhattacharya 
on Google
6 years ago

The staff was very courteous and helpful. 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 4 star rating with 18 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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