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Chase Bank

2.5

About this business

Location details

7800 Gall Blvd, Zephyrhills, FL, 33541, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.588 reviews
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Gregg Lawson's profile image
Gregg Lawson 
a month ago

Alexia - Amazing service!!! I walked in and told her I needed to get back to work and she set up my new account in less than 10 minutes. She also got me set up with a veteran checking account. Thank you! 

Eve Terkovich's profile image
Eve Terkovich 
a month ago

I had a very disappointing experience at this bank. From the moment I walked in, the atmosphere felt unwelcoming and the staff came across as entitled. There was absolutely no sense of urgency, even when it was clear that customers were waiting and needed assistance. Employees moved slowly, seemed uninterested in resolving issues, and gave off a vibe that customers were more of an inconvenience than a priority. Overall, the service felt careless and unprofessional. A bank should make people feel supported and valued, especia... read more

Rose McCarter's profile image
Rose McCarter 
a month ago

This bank always has some sort of issues with the outside ATM Today tried to deposit money and the screen locked up. Can't go inside as they arr oswx very inconvenient to say the least 

angela green's profile image
angela green 
2 months ago

Don't bother calling this branch, no one will pick up. I have tried on a few occasions (multiple attempts on different days) to call this branch... no o e ever picks up the phone. After a queue with several prompts the phone will ring a few times and the same voice from the prompts states everyone is busy and hangs up the call. A waste of time and energy. Why have the phone # available if no one plans on answering ever? Frustrating as a call can save me a trip but it seems this branch of Chase cares less about my time, gas t... read more

Dave Schmitt (B.D.S.)'s profile image
Dave Schmitt (B.D.S.) 
3 months ago

Customer service is poor. Currently standing in the lobby in line waiting for the lady at the counter to finish talking with some in the drive through. There are people waiting for consultation with no employee assistance. One guy just walked out. About 5 people waiting. The manager does not appear to be in any rush to help. One employee is behind the counter not doing anything. Why??? And they only have 20’s. Sad day for this chase. 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.5 star rating with 88 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 9:00 a.m. 

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