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Chase Bank

2.6

About this business

Location details

7800 Gall Blvd, Zephyrhills, FL, 33541, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.685 reviews
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angela green's profile image
angela green 
4 days ago

Don't bother calling this branch, no one will pick up. I have tried on a few occasions (multiple attempts on different days) to call this branch... no o e ever picks up the phone. After a queue with several prompts the phone will ring a few times and the same voice from the prompts states everyone is busy and hangs up the call. A waste of time and energy. Why have the phone # available if no one plans on answering ever? Frustrating as a call can save me a trip but it seems this branch of Chase cares less about my time, gas t... read more

Dave Schmitt (B.D.S.)'s profile image
Dave Schmitt (B.D.S.) 
a month ago

Customer service is poor. Currently standing in the lobby in line waiting for the lady at the counter to finish talking with some in the drive through. There are people waiting for consultation with no employee assistance. One guy just walked out. About 5 people waiting. The manager does not appear to be in any rush to help. One employee is behind the counter not doing anything. Why??? And they only have 20’s. Sad day for this chase. 

Charlotte Kreka's profile image
Charlotte Kreka 
a month ago

I love this branch. Great associates. Always pleasant and friendly. 

Christina Sumner's profile image
Christina Sumner 
2 months ago

If anyone wonders why this branch has such low ratings just read the reviews! This is the absolute worst bank I have ever dealt with! The personal bankers have absolutely no customer service skills. They're rude and unhappy the second you step in the bank. If Chase really cared about their relationship with customers they would fire everyone and start fresh. This branch gives the entire bank a terrible reputation! I will be finding a new bank! 

Veronica I Diaz's profile image
Veronica I Diaz 
2 months ago

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.6 star rating with 85 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m. 

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