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Chase Bank

2.3

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

8411 Gulf Fwy, Houston, TX, 77017, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.356 reviews
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Shane Steffek's profile image
Shane Steffek 
on Google
4 months ago

Horrible customer service from Ana. 0 willingness to try and solve an issue. Negative attitude 

Javier Ramos's profile image
Javier Ramos 
on Google
9 months ago

Tenía una cita programada para esta mañana a las 10 a. m. A mi llegada, me dejaron desatendido durante aproximadamente diez minutos, lo que me llevó a acercarme a la línea yo mismo. Finalmente me ayudaron alrededor de las 10:20 a. m., momento en el que me informaron de que mi cita había sido dada a una cita sin cita previa debido a mi retraso de cinco minutos. Esto es particularmente frustrante, ya que me habían negado el servicio la semana anterior porque no aceptaban visitas sin cita previa. Si bien entiendo que las empres... read more

Norma Gaytan's profile image
Norma Gaytan 
on Google
9 months ago

I had a scheduled appointment this morning at 10 am. Upon my arrival, I was left unattended for approximately ten minutes, which prompted me to approach the line myself. I was eventually assisted around 10:20 am, at which point I was informed that my appointment had been given to a walk-in due to my five-minute delay. This is particularly frustrating as I had been denied service the prior week because they were not accepting walk-ins. While I understand that businesses often allow for a courtesy window of 10 to 15 minutes, I... read more

Eric Hamm's profile image
Eric Hamm 
on Google
a year ago

Probably the ugliest major bank I have seen. Run down and dirty. ATMs are constantly down. Install more ATMs, it's the biggest bank in the US and almost every chase I go to in HTX has ATMs down. 

Jessica james's profile image
Jessica james 
on Google
a year ago

Terrible service waited over 30 mins when it was completely empty !! Also it’s handicap ramp is blocked by a tree stump very dangerous!!! 

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Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.3 star rating with 56 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open on Tuesday at 9:00 a.m. 

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