Chase Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chase Bank

2.3

About this business

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

8411 Gulf Fwy, Houston, TX, 77017, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.358 reviews
Select a rating
Learsy mencia's profile image
Learsy mencia 
on Google
a week ago
Alma Ubias's profile image
Alma Ubias 
on Google
a month ago

Horrible! Went to get documents notarized and was given the run around. Finally was told by the manager that they guy left his notary stamp at home!!! Why did he take it home? She should have sent him home to get it! Ridiculous! All those kids need to be trained for customer service, including the manager!! 

Shane Steffek's profile image
Shane Steffek 
on Google
6 months ago

Horrible customer service from Ana. 0 willingness to try and solve an issue. Negative attitude 

Javier Ramos's profile image
Javier Ramos 
on Google
11 months ago

Tenía una cita programada para esta mañana a las 10 a. m. A mi llegada, me dejaron desatendido durante aproximadamente diez minutos, lo que me llevó a acercarme a la línea yo mismo. Finalmente me ayudaron alrededor de las 10:20 a. m., momento en el que me informaron de que mi cita había sido dada a una cita sin cita previa debido a mi retraso de cinco minutos. Esto es particularmente frustrante, ya que me habían negado el servicio la semana anterior porque no aceptaban visitas sin cita previa. Si bien entiendo que las empres... read more

Norma Gaytan's profile image
Norma Gaytan 
on Google
11 months ago

I had a scheduled appointment this morning at 10 am. Upon my arrival, I was left unattended for approximately ten minutes, which prompted me to approach the line myself. I was eventually assisted around 10:20 am, at which point I was informed that my appointment had been given to a walk-in due to my five-minute delay. This is particularly frustrating as I had been denied service the prior week because they were not accepting walk-ins. While I understand that businesses often allow for a courtesy window of 10 to 15 minutes, I... read more

View all google reviews

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 2.3 star rating with 58 reviews. 

When is Chase Bank open?

Chase Bank is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com