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Chase Bank
- Banks
- Pleasanton, CA
About this business
Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Location details
3506 Old Santa Rita Rd, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
this branch has just one person/desk to help on transactions and they just literally take 30 mins for each person.
I was a little worried because of the reviews, but we worked with Neena and she was amazing. So helpful and kind. Our experience was great because of her!
Trying not to be frustrated but it is always something with Chase. On one hand they have assisted me awesomely and then on the other hand ATMs have eaten my checks or they won't take newer bills. Lines are either really long or like today. There is only 1 cashier and they are away because the system is down. I was advised to come back in an hour. I don't know about you but I work "bankers hours" so that is not possible. I need to get this money into my account and I cannot. I'm sooooo frustrated.
Nina helped me re-open my account and she was great and helpful. Same with teller Stacey. I have no issues with this branch. Getting my account set up took about 40, 45 minutes. A bit long but they had to be thorough. I do wish there were temporary debit cards while I am waiting for my card in the mail. But that's not this bank's fault, it's corporate policy unfortunately.
Have had a great experience. Was helped by Neena Deshpande and she knew everything I asked her. Very professional and welcoming people, Thanks
Frequently asked questions about Chase Bank
How is Chase Bank rated?
Chase Bank has a 2.6 star rating with 33 reviews.
When is Chase Bank open?
Chase Bank is open now. It will close at 6:00 p.m.
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